app.resolvehq.io
ResolveHQ — Support Queue
3 Open
IDSubjectPriorityStatusAgent
#2841Login broken after update
High
Open
Maya R.#2840PDF export not working
Med
In Progress
Tom K.#2839Billing discrepancy Q1
High
Open
Priya S.#2838Add team member fails
Low
Resolved
Lena M.#2837Dark mode flicker
Low
Resolved
Tom K.The Story
ResolveHQ's support team was juggling shared inboxes, Slack threads, and a legacy ticketing tool that couldn't keep up. We built a multi-workspace ticket management system with a turbo monorepo architecture — each workspace gets its own queue, routing rules, and agent assignments without stepping on each other.
Agents see full conversation history, customer context, and related tickets in a single view. Managers get real-time dashboards showing response times, resolution rates, and team workload. No more context-switching between tools to answer a single question.
What We Built
- Multi-workspace ticket management with isolated queues
- Full conversation history with customer context
- Real-time dashboards for response times and resolution rates
- Turbo monorepo architecture for modular deployment
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