Privacy Policy

We collect information you provide directly to us:

• Contact inquiries — name, email address, and message content submitted through our contact form or sent to us by email
• Project discussions — details about your business, project scope, or requirements that you choose to share during discovery calls or correspondence

We also collect limited information automatically when you visit our site:

• Log data — IP address, browser type, referring URL, pages visited, and timestamps (collected by our hosting infrastructure)
• Cookies — we use a single functional cookie to remember your dark/light mode preference. We do not use tracking or advertising cookies.

We use the information we collect to:

• Respond to your inquiries and communicate about potential projects
• Deliver and manage the services described in a signed project agreement
• Improve our website and understand how visitors interact with it
• Comply with legal obligations

We will not use your contact information to send unsolicited marketing emails. If you become a client, we may occasionally share relevant updates or announcements; you can opt out at any time by replying to any email.

We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:

• Service providers — infrastructure providers (hosting, email delivery) that process data on our behalf under appropriate data processing terms
• Legal requirements — if required by law, subpoena, or to protect the rights and safety of Mountain Web Studio or others
• Business transfers — in connection with a merger, acquisition, or sale of assets, where the acquiring party agrees to honor this policy

We retain contact inquiry data for up to 24 months in case you return with follow-up questions. If you become a client, we retain project-related correspondence for the duration of the engagement and for 5 years thereafter for accounting and legal purposes.

You may request deletion of your data at any time (see Section 7).

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. All data in transit is encrypted over HTTPS.

No method of transmission or storage is 100% secure. If you have reason to believe your interaction with us has been compromised, please contact us immediately at hello@mountainwebstudio.com.

Our website is hosted on Vercel. Contact form submissions are processed via our API and delivered through a transactional email provider. These services have their own privacy policies. We choose providers who meet reasonable data protection standards.

We do not embed Google Analytics, Meta Pixel, or other behavioral tracking scripts on this site.

Depending on where you live, you may have the following rights regarding your personal data:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct inaccurate or incomplete data
• Deletion — request that we delete your personal data, subject to legal retention requirements
• Objection — object to certain uses of your data
• Portability — request your data in a structured, machine-readable format

To exercise any of these rights, email us at hello@mountainwebstudio.com with “Privacy Request” in the subject line. We will respond within 30 days.

Our website and services are intended for business users and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

Mountain Web Studio is based in Nashville, Tennessee, USA. If you access our site from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our site, you consent to this transfer.

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Material changes will be noted on this page with a clear summary. We encourage you to review this policy periodically.

Questions, concerns, or requests regarding this Privacy Policy? Contact us at: